Privacy Policy

Effective date: July 2023

Firstpoint Services LLC ("we") operates the https://firstpointservices.ae/ ("Service"). This policy outlines our data practices.

Definitions

• Service: Our website, https://firstpointservices.ae/.
• Personal Data: Identifiable information about a living individual
• Usage Data: Data generated from the use of the service
• Cookies: These are small files that are stored on your device for various purposes.
• Data Controller: We are responsible for determining the ways in which your Personal Data is processed and the reasons behind it.
• Data Processor: Third parties who process data on our behalf
• Data Subject (User): Anyone using our Service whose Personal Data may be processed.

Data Collected

We may ask for Personal Data such as your email, name, phone number, address, ZIP code, and city, along with Cookies and Usage Data. We won't store, sell, share, rent, or lease your credit/debit card details or personally identifiable information to third parties.

Usage Data includes IP address, browser type, pages visited, visit time, duration, and diagnostic data. We use Location Data, with your permission, to improve and customise our Service.

Use of Data

We use data to maintain our Service, notify users of changes, support customers, improve our Service, detect technical issues, fulfil contracts, and comply with the law.

Data Retention and Transfer

We retain Personal Data for legal obligations, dispute resolution, and policy enforcement. Usage Data is kept for internal analysis, security, and service improvement. Your data may be transferred outside your region, and by using our Service, you agree to this transfer.

Disclosure of Data

In connection with business transactions or legal obligations, we may disclose your Personal Data.

Data Security

We prioritise the security of your data, but absolute security isn't guaranteed.

Your Data Protection Rights (GDPR)

If you're from the EEA, we may process your Personal Data due to contract fulfilment, your permission, legitimate interests, payment processing, or legal compliance.

Service Providers and Analytics

We employ third-party Service Providers strictly to perform tasks on our behalf.

Behavioural Remarketing

We use remarketing services to advertise to you after your visit to our site.

Payments

We use third-party services for secure payment processing.

External Links

Our Service may link to third-party sites. Please review their Privacy policy, as we have no control over their content or practises.

Children’s Privacy

Our Service isn't intended for anyone under 18. We don't knowingly collect Personal Data from children without parental consent.

Changes to Privacy Policy

We may update our Privacy Policy and will notify you of any changes via email or on our Service.

Contact Us

For questions about this Privacy Policy, please contact us at:

By email: hi@firstpointservices.ae

By visiting this page on our website: https://firstpointservices.ae/contact/

By phone: 044467141